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Personal Computer Care |
remote helpdesk, remote help desk,
outsourced helpdesk, outsourced help desk

Individuals typically cannot afford and do not require full time on site computer techs.
Individuals do however experience many of the computer problems experienced by the major corporations...just on a smaller scale.
68% of American homes (over 70,000,000) now
have a computer.
Over 40 % of American homes have two or more computers on line
(that is over 90,000,000), and one thing is for sure !!!
ALL WILL EXPERIENCE PROBLEMS !!!!!!!!
The most common losses of data are due to:
• Human Error - 32%
• Software Corruption - 25%
• Virus Attack - 22%
• Hardware Error - 13%
• Sabotage - 6%
• Natural Disaster - 2%
60% of all PC users suffer data loss each
year
That is 54,000,000!
The average cost to recover lost data is $2,500
If you have ever called a tech for support you have found that they either have no idea what they are doing or the cost often makes it cheaper to shelve the computer and buy another which is what the manufacturer wants you to do. The trouble with that is the problem faced by the big boys..."what about the data, information, email, addresses, contacts, documents, music, pictures, etc on the old computer?".
IBM, Compaq, HP, Dell, Gateway, Micron, Toshiba or other computer makers are not in the PC repair business. Nor are they in the used computer business. They want you to buy the newest model although many times it will have the same mother board as other brands or even the last PC you bought some time ago. It only looks a little different, sports a different model number, and a little larger hard drive.
And, God help if you have to deal with their none or at best limited English speaking support team located in a country you never heard of where they often pay less than a dollar a day for a man's labor for the free or even pay for service plans they provide you. If you ever have, you know what I am talking about. If you have not, you do not want to...just ask anyone who has?
The answer is Remote Outsourced IT Services
I recently received an ad from the geek squad saying they make house calls for as little as $269.00 plus parts. That means they are coming after a problem and you can expect to pay upward of $1,000.00 per call plus a fuel surcharge in some locations. Drop your computer off at the shop and you may get off for $500.00 to $700.00.
With Remote Outsourced IT Services you get
An initial remote tune up at no cost to you
to insure your computer is is properly tuned as well as virus, adbot, spybot, and trojan free and running properly from the
start
Remote
Monitoring provides preventative care letting us see when things are going
wrong so they can be avoided
Timely back up
of your data so in the worst case scenario you do not lose important data...you
could easily pay $600.00 and more a year for this service alone...to view the
pricing of one of
the least expensive back up sites we have found...(A savings of $600.00 plus per year)
One No Fee Remote Repair Service per month*...up
to 12 per year* on any personal computer in your home needing service not just
the monitored computer
And, there is only a $75.00 charge (a
savings of $175.00 a call...a steal) for
each additional remote repair service
On Site Service
when required for a flat fee of $100.00 (a savings of
$150.00 per call) plus parts for the monitored computer
On site service for
other personal computers for $200.00 plus parts for the duration of the contract
A potential savings of thousands of dollars
a year
Peace of Mind knowing your prized data is
safe
All at a cost as low as $600.00 per year not
per call plus taxes where applicable (saving $120.00 a
year)
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Tennessee Clients |
Your Time |
All Other Clients |
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Monthly
$60.00 p/mo |
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* sorry, they are not cumulative