remote helpdesk, remote help desk, outsourced helpdesk, outsourced help desk

We realize that one size does not fit all so we have added this fee per call service for those who prefer it.

A special line has been installed to field your calls.

This service is only available

10:00 AM - 5:00 PM Eastern

Monday thru Saturday.

The Base Fee is $60.00 USD per incident up to 30 minutes.

By ordering the $100.00 USD per incident up to one hour

saving you up to $20.00 per hour.  Try not to order more than

you think you need.  There are no refunds or time carry overs.

After you pay you will be provided a receipt number which you will need when you call.

After you have the receipt number

Send Tech Support an E-Mail

Here

With Your Receipt Number, Name,

And Telephone Number

We Will Call You To Start Your Repair

You may be billed long distance charges by your phone company.

At the end of the timed session, if the job is not complete,

the remote will terminate.  Any software working at that time will continue until finished.

If more needs to be done, you will need to obtain a new ticket number if you wish to complete the service.

Can most jobs be done in an hour?

It depends on your operating system, your internet connection, the issue,

and how well you have maintained your computer.

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